Privacy policy

PRIVACY POLICY

Last updated: 30 August 2026

syncdPR (“syncdPR”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, purchase a membership, access our Members Hub, apply for opportunities or otherwise interact with syncdPR.

1. INFORMATION WE COLLECT

Depending on how you interact with syncdPR, we may collect information including:

• Your name, email address and contact details
• Billing and transaction information
• Membership and account information
• Social media handles and profile links
• Creator information such as location, follower count, content niche and audience information
• Information submitted through onboarding forms, campaign applications and opportunity forms
• Content or images you voluntarily submit to us
• Communications you send to syncdPR
• Website usage, device, browser, IP address and cookie information
• Marketing and email preferences

Payment information may be processed securely by our payment and ecommerce providers. We do not necessarily receive or store your complete payment-card details ourselves.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Create and manage your syncdPR membership
• Provide access to the Members Hub and membership resources
• Process and administer subscription payments
• Provide creator opportunities, applications and campaign information
• Review creator applications and expressions of interest
• Match or recommend creators for relevant brand opportunities
• Communicate with you regarding your membership, applications and campaigns
• Provide relevant creator information to brands where necessary for an opportunity you have applied for or expressed interest in
• Send service messages and, where permitted, marketing communications
• Improve our website, membership and services
• Prevent fraud, misuse or security issues
• Meet our legal, accounting and regulatory obligations

3. CREATOR APPLICATIONS & BRAND OPPORTUNITIES

When you apply for or express interest in a brand opportunity through syncdPR, information you provide may be reviewed by syncdPR and, where appropriate, shared with the relevant brand or its representatives for the purpose of assessing your suitability for that opportunity.

This may include information such as your name, social media profile, location, creator niche, audience information, content examples and other information included in your application.

Applying for an opportunity does not guarantee selection, gifted products, payment or a collaboration. Brands may make the final creator selection.

4. CONTENT YOU PROVIDE

If you voluntarily send syncdPR photographs, videos, testimonials, campaign content or other materials, we may process and store those materials for the purpose for which they were submitted.

Where we would like to use creator content for additional promotional or marketing purposes outside the original campaign context, we may request appropriate permission where required.

5. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information where reasonably necessary with:

• Brands and campaign partners in connection with opportunities you apply for or participate in
• Ecommerce, subscription and payment providers
• Website hosting and technology providers
• Email and communications providers
• Analytics and security providers
• Professional advisers or authorities where required by law

These third parties may process information according to their own privacy policies and applicable data-protection requirements.

6. SHOPIFY & THIRD-PARTY SERVICES

Our website is operated using Shopify and may use additional third-party applications and services to provide subscriptions, website functionality, analytics, communications and other business functions.

These providers may process certain personal information when necessary to provide their services.

7. COOKIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance and, where applicable and permitted, support marketing.

Where required, you can manage non-essential cookies through the cookie preferences available on our website. You may also be able to manage cookies through your browser settings.

8. MARKETING COMMUNICATIONS

Where you have consented, or where otherwise permitted by law, we may send you information about syncdPR, membership updates, creator opportunities and other relevant services.

You can unsubscribe from marketing emails at any time using the unsubscribe option contained in the email. You may still receive necessary service communications relating to your active membership, transactions or campaigns.

9. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services and satisfying legal, accounting, dispute-resolution and regulatory requirements.

Retention periods may differ depending on the type of information and why we hold it.

10. YOUR DATA-PROTECTION RIGHTS

Depending on applicable law, including UK data-protection law, you may have rights relating to your personal information. These can include the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing relies on consent

These rights are subject to applicable legal requirements and exceptions.

You may also have the right to complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.

11. INTERNATIONAL DATA TRANSFERS

Some of our service providers, brands or technology partners may operate outside the United Kingdom. This means personal information may sometimes be processed in other countries.

Where required by applicable data-protection law, appropriate safeguards will be used for international transfers of personal information.

12. SECURITY

We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. CHILDREN

syncdPR is not intended for children. We do not knowingly collect personal information from children in circumstances where doing so would be prohibited by applicable law.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal obligations. The latest version will be published on our website with an updated date.

15. CONTACT

If you have questions about this Privacy Policy or wish to exercise your data-protection rights, please contact:

syncdPR
Email: contact@syncdpr.com